Pet owners need a clear way to discover relevant care services and trusted nearby providers, while providers and platform operators need structured service and order workflows.
02
The product approach
The mobile product was organized around service discovery, filtering, provider visibility, and an order lifecycle that keeps the customer informed after selecting a service.
Pet services marketplace
Key product capabilities
01
Service marketplace
Multiple pet-care categories can be presented through one organized mobile experience.
02
Nearby provider discovery
Location context helps owners find suitable providers in their area.
03
Search and filtering
Users can narrow services and providers according to practical care requirements.
04
Provider participation
Care providers can become visible within the marketplace and receive relevant demand.
05
Ordering workflow
Selected services move into a structured request or order journey.
06
Progress tracking
Customers can follow the status of an order or service after it has been placed.
Product case study
A connected product flow
01
A pet owner explores relevant service categories.
02
Nearby providers and service options are filtered and compared.
03
The owner places a service request or order.
04
Provider activity and order progress remain visible through the customer journey.
Pet services marketplace
Product interface evidence
The product profile shows mobile discovery, service categories, provider content, filters, and order-oriented interactions.
Pet services marketplace